Our Performance

The services we provide are monitored locally and at a national level through a series of performance indicators such as waiting times, quality standards and key public health targets.

Care Quality Commission

The Care Quality Commission (CQC), an independent body, awards annual ratings to each NHS organisation via the Periodic Review.

Core Standards Declaration 2009 - 10 - November 2009
Core Standards Declaration 2008 - 09 - Commissioning
Core Standards Declaration 2008 - 09 - Provider
CQC Certificate of registration - Wiltshire PCT
CQC Notice of decision to register a service provider to carry on a regulated activity subject to agreed condition

Vital Signs

To ensure that we are delivering an excellent service, we are assessed by the Department of Health against nationally set targets called Vital Signs.

These indicators are separated into three tiers:

  • A – national requirements; targets defined by the Department of Health
  • B – national priorities for local delivery; local targets defined in conjunction with the Strategic Health Authority
  • C – local action; relevant targets are selected from a defined lists, based on the focus and improvement required at a local level.

This report shows how Wiltshire Primary Care Trust Vital Signs compare with England and South West region (SHA) performance in 2010/11;

Wiltshire PCT Vital Signs 2010/2011 report

Further information

Detailed information can be found in the performance reports which are given to the Trust Board as board papers.

World Class Commissioning

World Class Commissioning (WCC) is a programme launched by the Department of Health to transform the commissioning of health and care services, and is another independent assessment of our performance.

World Class Commissioning Panel report - June 2010

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