Urgent dental treatment out of hours

If you need urgent dental treatment during the weekend or bank holidays, call

0300 111 5717

Lines are open 6.30pm to 8.00am every weekday, and all day at the weekend, on bank holidays and public holidays.

This number is for urgent treatment ONLY and should not be used for any routine treatments.

What classifies as an urgent dental problem?

If you experience either of the following, contact the out-of-hours dental service:

  • Severe dental and facial pain not controlled by over-the-counter preparations.
  • Acute facial swelling or dental abscess. What happens when I ring the out-of-hours dental service?

Specially trained staff will answer your call.

They will ask you some questions, for example your name, address and the reason for your call. Your problem will initially be assessed over the telephone.

 They will then either: •

  • Put you through to a nurse will talk to you and give you advice on how to look after yourself.
  • Ask you to come in to one of our centres to be treated by one of our team.  

All calls to the out-of-hours dental service are treated in confidence. There will be a charge for treatment at the out of hours service. NHS charging bands

Where else can I go for dental advice and treatment out of hours?

Your local pharmacy

Your local pharmacist may be able to offer advice. Check notices at your local pharmacy or look in your local paper to find out which chemists are open outside normal hours.

NHS Direct

NHS Direct provides 24-hour, confidential healthcare advice and information. All staff are either trained nurses, or healthcare professionals.

Call 0845 46 47

What is a dental emergency in need of hospital treatment:

If you experience one of the following:

  • Uncontrollable bleeding following dental extractions
  • Rapidly increasing swelling around the throat or eye
  • Severe trauma to the face and jaws

You should go immediately to A&E at either:

The Great Western Hospital, Swindon
The Royal United Hospital Bath
Salisbury District General Hospital

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