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About PALS

As a patient, relative or carer sometimes you may need to turn to someone for on-the-spot help. This is where the Patient Advice and Liaison Service comes in.

We provide confidential advice and support, helping you to sort out any concerns you may have about the care we provide, and guiding you through the different services available from the NHS.

The service aims to:

• Advise and support patients, their families and carers
• Provide information on NHS services
• Listen to your concerns, suggestions, queries and praise
• Help sort out problems quickly on your behalf.

The PALS line is open 24 hours a day and calls are free.

Telephone;  0800 389 7671 – 24hr free phone

If you would like information on this website in larger print, a different format or another language, please contact our PALS Team on 0800 389 7671 - 24hr free phone or email them at pals@wiltshire.nhs.uk

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